Return and Refund Policy

📄 Return and Refund Policy (For Pakistan – Luqman Laptops and IT Store)

Thank you for shopping at Luqman Laptops and IT Store.

We aim to provide our customers with a smooth and transparent shopping experience. Please read our return and refund policy carefully:

🔹 New (Sealed) Products

Same-Day Return & Cash Refund is available if the product is returned on the same day of purchase.

The product must be:

In unused condition

Pin-packed, with all seals intact

Accompanied by the original receipt

🔹 Used Laptops

We offer a 1-day cash back return policy

Plus, a 5-day check warranty to ensure product satisfaction

To be eligible for return:

The laptop must be in the same condition as delivered

No physical damage or alteration should be present

You must provide the purchase proof

📦 Return & Refund Process

Visit our store with the product and receipt

Once the item is verified, your refund will be processed in cash

Refunds are not available for opened/seal-broken new products, damaged used products, or accessories

📞 Contact Us

If you have any questions regarding returns, please contact us:

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