Terms & Conditions
These terms apply to purchases from LuqmAn Laptops & IT Store (luqman.com.pk) and from our shops in Blue Area, Islamabad and Techno City, Rawalpindi. By placing an order or buying from us you agree to them.
Products, prices and stock
- We describe products as accurately as we can, including condition (new or used), specifications and warranty. Photos are for illustration; the product supplied matches the specifications written on its page.
- Prices are in Pakistani Rupees (PKR) and can change without notice. The price confirmed when your order is accepted is the price you pay.
- Stock changes quickly. Please call or WhatsApp 0310-0807244 or 0301-0524130 to confirm availability. If an item is unavailable after you order, we will tell you and cancel the order, and you pay nothing for it.
Orders
An order is confirmed when we contact you on the phone number or WhatsApp number you provided. We may decline or cancel an order if the information is incomplete or if we cannot verify it.
Delivery
Enjoy free delivery within Blue Area, Islamabad (about 1 hour) and Rawalpindi (about 3 hours), with dispatch within 1 hour of your order. To keep every customer safe from fraud, theft and damage in transit, we do not courier orders or deliver outside these areas. Customers in Islamabad and Rawalpindi are warmly invited to visit our shops, see the product in person and buy with confidence. See our Delivery & Shipping Policy for details.
Returns, refunds and replacements
Returns, refunds and replacements are handled as described in our Return, Refund & Replacement Policy. In short: used laptops can be returned, refunded or replaced on the same day; other items on the same day if sealed and unopened.
Warranty
Each product carries the warranty stated on its product page. Warranty covers genuine faults within the stated period and does not cover physical damage, liquid damage, misuse, or unauthorised repair.
Privacy
We use your name, phone number and address only to process and deliver your order and to give you after-sales support. See our Privacy Policy.
Changes to these terms
We may update these terms from time to time. The version on this page is the current one.
Contact
Phone / WhatsApp: 0310-0807244 or 0301-0524130
Email: info@luqman.com.pk
Shop 02, Fazl-ul-Haq Mushtaq Mansion, Blue Area, Islamabad and Shop 20, 2nd Floor, Techno City 2, Rawalpindi